vsThe free PagerDuty alternative
OrgOrg vs PagerDuty · Incident response and on-call management platform
Free for teams of up to 5. Every app, no feature gates, no credit card. Past 5 people, Pro is $10 per member per month.
PagerDuty is the incident response platform: on-call schedules, escalation policies, more than 750 integrations, and AI noise reduction, priced per user. OrgOrg's On-Call app covers rotations, escalation, and text and voice paging inside a flat-priced suite. This page lays out the honest tradeoffs.
When OrgOrg is the right pick
Teams that need a reliable rotation, escalation, and a pager that rings, without a platform bill. OrgOrg is the right pick when on-call is one of several internal tools you need. It wins when the people directory and org chart should feed the schedule, and when a flat suite price beats per-user seats.
When PagerDuty is the right pick
Operations teams that run incidents at scale and want alert grouping, noise reduction, automation, and a marketplace of monitoring integrations. PagerDuty is the safe pick when incident response is a core discipline, when compliance needs a mature vendor, and when the per-user price is not the deciding factor.
Where OrgOrg wins
- Rotations with a primary and a secondary for every slot, overrides, ad-hoc shifts, and skipped slots.
- Escalation after a set wait: the secondary, then the primary's manager chain from the org chart, or a custom path.
- Pages by SMS and voice call through Twilio. Reply to the text or press 1 to acknowledge, reply 'pass' or press 2 to hand off.
- The people directory and org chart live in the same suite, so the schedule knows who reports to whom.
- One of 20 or more apps for one flat price, with a status page in the same suite: a paged rotation opens a status incident.
Where PagerDuty wins
- Alert deduplication on every plan, with alert grouping and suppression through AIOps or the PD Reliability Platform.
- More than 750 integrations with monitoring, ticketing, and chat tools, Slack and Microsoft Teams among them.
- Runbook automation and post-incident reviews, as an add-on and from the Professional plan.
- Analytics, data export, and a public API on every plan, with SSO from Professional.
- A mature enterprise footprint with compliance certifications and a 14-day free trial of the paid plans.
Feature comparison
13 of 14 rows link to PagerDuty's own pricing or documentation, each read on or after 2026-10-31. The rest are marked unverified: we could not find the claim stated on their site.
| Feature | OrgOrg | |
|---|---|---|
| Free plan | Every app, up to 5 people, 100 SMS or voice pages a month | Free: 5 users, 1 schedule, 1 escalation policy, 100 SMS or phone notifications a monthSource, checked 2026-10-31 |
| On-call schedules with layers and rotations | yes | yes; the Free plan has one scheduleSource, checked 2026-10-31 |
| Primary and secondary responders on every shift | yes | partial: a second schedule on the next escalation levelSource, checked 2026-10-31 |
| Overrides and shift swaps | yes | yes, both as an overrideSource, checked 2026-10-31 |
| Escalation policies with a timeout | yes | yes; the Free plan has one policySource, checked 2026-10-31 |
| SMS and voice paging | yes: SMS and voice call, 100 a month free, 1,000 on Pro | yes: 100 a month on Free, included on the paid plansSource, checked 2026-10-31 |
| Slack and Microsoft Teams | Slack yes, Teams no | yes, both, on every planSource, checked 2026-10-31 |
| Alert deduplication and noise reduction | partial | deduplication on every plan; grouping and suppression need AIOps or the Reliability PlatformSource, checked 2026-10-31 |
| Monitoring tool integrations | partial | more than 750Source, checked 2026-10-31 |
| Runbook automation | no | add-on, from ProfessionalSource, checked 2026-10-31 |
| Post-incident reviews | partial: the incident timeline records each page, acknowledgement, and handoff | yes, from ProfessionalSource, checked 2026-10-31 |
| Public status page | yes, the Status app is included | add-on: Professional includes one public page with 250 subscribers; not on FreeSource, checked 2026-10-31 |
| API and data export | yes: open an incident, list the current on-call | yes: APIs and the analytics data export on every plan; schedules export as a calendar feedSource, checked 2026-10-31 |
| Bundled with profiles, org chart, go links, feedback… | yes | noUnverified |
- Free plan: PagerDuty's Professional plan is $21 per user a month on yearly billing and $25 monthly. The PD Reliability Platform starts at $2,800 a year for 10 seats. OrgOrg's Pro plan includes 1,000 pages a month.
- Primary and secondary responders on every shift: PagerDuty pages the on-call of a schedule, and a backup comes from the next level of the escalation policy. OrgOrg names a primary and a secondary for every slot.
- Escalation policies with a timeout: PagerDuty's default escalation timeout is 30 minutes, with a minimum of one. OrgOrg's default wait is five minutes, with a minimum of one, and it stops after the chain ends, ten escalations, or 24 hours.
- Alert deduplication and noise reduction: In OrgOrg a repeat message folds into the open incident instead of paging twice, but there is no grouping across monitoring tools.
- Monitoring tool integrations: OrgOrg opens an incident from a bearer-token API call, a Google Cloud Monitoring webhook, the /oncall command in Slack, or the web app.
OrgOrg pricing
Included in the flat-priced suite. Free for teams of up to five, then $10 per member per month.
PagerDuty pricing
Per user on the Free and Professional plans, then a platform fee a year for the PD Reliability Platform. Professional was $21 per user a month on yearly billing at review time.
PagerDuty plans, as its pricing page lists them
Read on 2026-10-31 at PagerDuty's pricing page. OrgOrg has one price: Free for teams of up to 5. Every app, no feature gates, no credit card. Past 5 people, Pro is $10 per member per month.
| Plan | Price | What it adds |
|---|---|---|
| Free | $0 | 5 users, 1 schedule, 1 escalation policy, 100 SMS or phone notifications a month, Slack and Teams chat, APIs. |
| Professional | $21 per user a month billed yearly, $25 monthly | Unlimited schedules and policies, SSO, post-incident reviews, one public status page with 250 subscribers. AIOps, Runbook Automation, and PagerDuty Advance are add-ons. |
| PD Reliability Platform Starter | $2,800 a year | 10 seats, 5,000 Signal Intelligence events, 1,000 AI actions, alert grouping and suppression. |
| PD Reliability Platform Essential | $12,000 a year | 20 seats, 40,000 Signal Intelligence events, 4,000 AI actions. |
The Plus tier is $48,000 a year and Ultimate is custom, with up to 500 seats. The Business and Enterprise plans left the pricing page; PagerDuty's docs still name them. Each platform tier is a fee a year, not a price per user.
How to move from PagerDuty to OrgOrg
A PagerDuty account moves in a day when the schedules and the services are listed first. Keep PagerDuty paging until the test page from OrgOrg rings.
- Export what PagerDuty holds. Each schedule exports as an iCalendar file or a WebCal feed, which gives the order of people and the handoff times. The User Onboarding report exports the users as CSV. Incidents come out through the API or the Operations Console.
- Create the rotations in OrgOrg. For each schedule, a rotation with its cadence (daily or weekly), its handoff day and time, its timezone, and the order of people. A schedule with two layers becomes one rotation: OrgOrg fills a primary and a secondary for every slot.
- Set the escalation. The wait in minutes before the next person rings (PagerDuty's escalation timeout), then the path: the primary's manager chain from the org chart, or a custom list. A policy with several levels becomes one wait and one path.
- Point your monitoring at OrgOrg. Create a bearer token for the API, paste the webhook URL into Google Cloud Monitoring, and pick the Slack channel for incident updates. A monitor that reached PagerDuty through one of its 750 integrations needs a script that posts to the API.
- Send a test page, then switch. Fire a test incident from the web app. When the phone rings and the Slack channel shows the acknowledgement, turn the PagerDuty integration off and let the subscription lapse at the end of its term.
The verdict
PagerDuty is the better pick for an operations team whose incidents come from many monitoring tools and need grouping, automation, and reviews. Such a team pays for incident response as a discipline. OrgOrg is the better pick for a team that needs a rotation, an escalation path, and a phone that rings, and that would rather have on-call, the status page, and the people directory in one suite for one price: free for up to five people, then $10 per member a month.
Frequently asked questions
- Is PagerDuty free?
- PagerDuty has a Free plan for 5 users with one on-call schedule, one escalation policy, and 100 SMS or phone notifications a month. The paid plans come with a 14-day free trial. OrgOrg is free for teams of up to 5 people, with every app included and 100 SMS or voice pages a month.
- Is there a free PagerDuty alternative?
- OrgOrg's On-Call app is free for teams of up to 5 people. It gives rotations with a primary and a secondary, timed escalation, pages by SMS and voice call, and a status page in the same suite. Past 5 people, the whole suite is $10 per member a month, which is less than one PagerDuty Professional seat.
- How much does PagerDuty cost per user?
- The Professional plan is $21 per user a month on yearly billing, or $25 monthly. The PD Reliability Platform is priced as a platform fee a year instead. The tiers are $2,800 for 10 seats, $12,000 for 20, $48,000 for Plus, and a custom price for Ultimate.
- What does OrgOrg lack that PagerDuty has?
- Alert grouping and suppression across monitoring tools, more than 750 integrations, runbook automation, post-incident review documents, status page subscribers, and Microsoft Teams. OrgOrg covers the schedule, the escalation, and the pager, and takes alerts by API, Google Cloud Monitoring, and Slack.
- Can I move my PagerDuty schedules to OrgOrg?
- Yes, by hand. Export each schedule as an iCalendar file to read the order of people and the handoff time. Then create a rotation in OrgOrg with the same cadence, handoff, timezone, and order. OrgOrg computes every shift from that rule, with a primary and a secondary for each slot.
- Does OrgOrg deduplicate alerts like PagerDuty?
- In part. A repeat message folds into the open incident instead of paging twice, which keeps a flapping monitor from ringing the phone again. There is no grouping of related alerts from different tools, which PagerDuty sells through AIOps and includes in the PD Reliability Platform.