Privacy Policy

• Create or register an account, or administer your account
• Input, post, or upload information, data, or other content through the Service
• Submit questions, requests, or other communications to us via various communication channels
• Contact us for customer support or technical support
• Visit any of our websites or download any of our applications
• Participate in promotions, user conferences, webinars, demonstrations, contests, sweepstakes, surveys, or other marketing events
• Participate in research activities
• Interact with other OrgOrg users and guests on our community forums
• Integrate third-party products and services with your OrgOrg account

We also collect information about you from our business partners, including referral partners and resellers, and third parties that help us with sales and marketing efforts, such as prospecting. We may also obtain publicly-available business contact information.

Below is additional information about what we collect, depending on how you interact with the Service:

a. Your Content

“Content” includes all information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received, directly or indirectly, from you (or on your behalf) by or through the Service. It also includes information you provide when connecting a third-party account, product, or service to the Service. You (and anyone who can interact with your use of the Service) own and control the nature of any Content, subject to any applicable terms and conditions including our Terms of Service, our Security Policy, and this Privacy Policy. Our collection, use, and disclosure practices with respect to Content are distinct from those with respect to other sorts of information, as explained in Section 2.a. below.

We may upload Content automatically with your authorization from third-party services (such as from your Google Drive). See Section 1.c. below.

b. Customer Information

c. Third-Party Integrations

If you create your OrgOrg account with a Google Workspace or Google consumer account, we may collect Customer Information about you from the third-party service (such as your username or user ID associated with that third-party service). If you create your account using such a third-party service, or if you give us permission by changing the settings on your OrgOrg account, we may also collect, and you authorize us to collect, information about your personal contacts as may be stored within that third-party service, which we may use to facilitate your invitation of collaborators to OrgOrg. By choosing to create an account using a third-party service, you also authorize us to collect Customer Information necessary to authenticate your account with the third party.

Certain aspects of OrgOrg allow you to link or integrate third-party products and services to enable certain features and functionalities with OrgOrg. For example, you can connect your Google Workspace account to keep users in sync between the two services or integrate with third-party services using OrgOrg extensions. If you choose to use these features or functionalities, you may be asked to create an account with a third party that provides such features or functionalities or link your existing third-party service account with OrgOrg (and, by doing so, agree to the privacy policy and/or terms and conditions of that third party). You may also be asked to authorize OrgOrg to collect information from the third party on your behalf. We will then collect information (such as your username or user ID associated with that third-party service) from you and/or that third party as necessary to enable OrgOrg to access your data and content stored with that third-party service. Once the authentication is complete, we have the ability to access information you provided to us or was otherwise collected by the third-party service in accordance with the privacy practices of that third party. We will store the information and data we collect and associate it with your OrgOrg account, and we will use that information and data to enable the integration of OrgOrg with the third-party service and to perform actions requested or initiated by you, or that are reasonably necessary to carry out instructions provided by you.

d. Automatically-Collected Information

We collect information about how you use OrgOrg and your actions on OrgOrg, including your IP addresses, browser types, operating systems, ISPs, platform types, device types, and mobile device identifiers such as make and model, and mobile carrier. We may also use tools, including third-party tools, to collect analytics data. Some of this information is collected through the use of cookies and other tracking technologies, such as web beacons, pixels, session replay scripts, and similar technologies. Please see our Cookie Policy for more information about our use of cookies and similar tracking technologies.

a. Use of Content

Notwithstanding anything to the contrary in this Privacy Policy, we will not use or access your Content except: to provide, maintain, improve, or optimize use of OrgOrg; where you (or the organization through which you have an account) explicitly approve access (e.g., during a customer support inquiry); in response to lawful requests by law enforcement or government authorities; in response to subpoenas, court orders, or other legal process or requests, as required by applicable law as determined in our discretion; where necessary (in our sole discretion) to ensure the stability and security of OrgOrg and our systems (e.g., where we have reason to believe specific Content is degrading server stability); and where necessary (in our sole discretion) to protect the rights, privacy, safety, or property of you, us, or others. Notwithstanding the foregoing, you acknowledge and agree that we may retain, take possession of, delete, or deny you access to your Content if we believe, in our sole discretion, that some or all of your Content, or your use of OrgOrg, violates our Terms of Service. We also may analyze metadata related to Content (such as total number of records, file size, access volume, access logs, etc.).

b. Use of Other Information

• When you ask us to, or otherwise give your specific consent (for example, by requesting additional permissions only when needed for features like user directory sync), you consent to our making that Content visible to OrgOrg users or website guests;
• With affiliates and subsidiaries to provide you with aspects of the Service, such as customer support;
• With vendors that help us provide you with aspects of the Service, such as data storage, hosting, customer support, and payment processing, or that help us with marketing and email campaigns, to advertise, gain insights, and perform analytics into how the Service is used and how it might be improved;
• With an employer or other organization (or employees or other OrgOrg users associated with such an employer or other organization) on whose behalf you use the Service, that created an OrgOrg account on your behalf, or that owns, manages, or is associated with the email domain for an email address on your account;
• With the owner or collaborator of an OrgOrg workspace to which you have access or on which you are a collaborator as necessary to identify you to such owner or collaborator or enable you to collaborate as intended;
• With partners in any OrgOrg partner program, when you elect to work with one of our partners for implementation, training, app-building, base-building, or other similar services.
• As necessary to comply with applicable law, including governmental requests and law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others;
• As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of our business, assets, or stock;
• With others for any legitimate business purpose that does not conflict with the statements made in this Privacy Policy.

a. Content

You may access, correct, amend, or delete Content within OrgOrg. You own all Content you upload provided you have lawful title thereto. Content you delete (including Content containing personal information) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. For instructions on how to permanently delete Content from your OrgOrg account, please contact us at privacy@orgorg.com. Please note that permanent deletion of Content through this process may impair or disable some features of the Service (such as revision history and base snapshots) with respect to that Content.

b. Other Information

We may use some of the information we collect for marketing purposes, including to send you promotional communications about new OrgOrg features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking “Unsubscribe” (or similar opt-out language) in those communications. You may also contact us at privacy@orgorg.com to opt out.

You also may have certain rights with respect to your data depending on the jurisdiction in which you live. Please see the jurisdiction-specific sections below for a description of those rights.

The disclosures in this section apply solely to residents of the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”), and describe how we collect, use, disclose, and otherwise process personal data about you. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the General Data Protection Regulation (“GDPR”). OrgOrg is the controller of the personal data we hold about you in connection with your use of the Service.

a. Lawful Basis of Processing

We collect and process your personal data for purposes set forth in this Privacy Policy. Where required by law, we obtain your consent to use and process your personal data for these purposes. Otherwise, we rely on another authorized legal basis (including but not limited to the performance of a contract or legitimate interest) to collect and process your Personal Data.

b. Marketing and Advertising

From time to time we may contact you with information about our products and services, including sending you marketing or advertising messages and asking for your feedback on our products and services. For some marketing or advertising messages, we may use personal data we collect about you to help us determine the most relevant marketing or advertising information to share with you. You can unsubscribe at any time from our marketing or advertising emails by clicking on the unsubscribe link at the bottom of the email or by contacting us at privacy@orgorg.com.

In addition, when you give us your consent, we may provide your information to third parties for targeted advertising or we may allow our advertising partners to collect data about you for that purpose using cookies or similar technologies. For more information, please see our Cookie Policy.

c. Your Privacy Rights

You have the following rights in respect of your personal data that we hold: (i) right of access; (ii) right of portability; (iii) right to rectification; (iv) right to erasure; (v) right to restriction; (vi) right to withdraw consent; and (vii) right to object.

You also have the right to lodge a complaint to your local data protection authority. Information about how to contact your local data protection authority is available here.

If you wish to exercise one of these rights, please submit a request by emailing privacy@orgorg.com with the subject line “European Rights Request”.

Due to the confidential nature of data processing we may ask you to provide proof of identity when exercising the above rights.

The disclosures in this section apply solely to individual residents of the State of California and provide additional information about how we collect, use, disclose, and otherwise process personal information within the scope of the California Consumer Privacy Act of 2018, as amended, including its implementing regulations (“CCPA”). Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the CCPA.

a. Sensitive Personal Information

Certain data elements we collect and use to provide the Service may be deemed “sensitive personal information” under CCPA. These include your username and password to access your account and contents of any messages you send through our email integration feature. We do not use or disclose such sensitive personal information to “infer” characteristics as defined under the CCPA, or for any purpose other than that which is necessary to provide the Service as specified in the CCPA.

b. Sales and Sharing of Personal Information (Targeted Advertising)

We use cookies and similar tracking technologies that enable certain advertising networks, social media companies, analytics services, and other third-party businesses to collect and disclose your personal information directly from your browser or device when you visit or interact with our Service or otherwise engage with us online. In some cases, we may upload personal information to certain of these partners for advertising or analytics purposes.

To opt out of these “sales” or “sharing” of personal information (as these terms are defined under the CCPA or other applicable US state privacy laws), you must:

• Enable Global Privacy Control (“GPC”) on your browser; and
• Submit a request by emailing privacy@orgorg.com.

Note that the above opt-out right does not apply where we have appropriately limited our partners to be our “service providers” or “processors” (as these terms are defined under the CCPA or other applicable US state privacy laws).

To learn more about GPC, please visit http://globalprivacycontrol.org.

c. California Privacy Rights

As a California resident, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):

• The Right to Know any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:
  • The specific pieces of personal information we have collected about you;
  • The categories of personal information we have collected about you;
  • The categories of sources of the personal information;
  • The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
  • The categories of personal information we have sold or shared and the categories of third parties to whom the information was sold or shared; and
  • The business or commercial purposes for collecting, selling, or sharing the personal information.
• The Right to Request Deletion of personal information we have collected from you, subject to certain exceptions.
• The Right to Request Correction of inaccurate personal information.
• The Right to Opt Out of Personal Information Sales or Sharing to third parties now or in the future.

You also have the right to be free of discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our Service or engage with you in the same manner.

d. How to Exercise Your California Privacy Rights

Please see Section 11.b. above to exercise your right to opt out of personal information sales or sharing.

To exercise your rights to know, correct, or delete, please submit a request by emailing privacy@orgorg.com with the subject line “California Rights Request”.

We will need to verify your identity before processing your request. In order to verify your identity, we will generally require either the successful login to your account (if applicable) and/or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to know, correct, or delete, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know, correct, or delete, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.

e. Minors Under Age 16

f. California's “Shine the Light” Law

In addition to the rights described above, California's “Shine the Light” law (Civil Code Section §1798.83) permits California residents that have an established business relationship with us to request certain information regarding our disclosure of certain types of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year.

To make such a request, please send an email to privacy@orgorg.com.

The disclosures in this section apply solely to individual residents of the States of Colorado, Connecticut, Virginia, and Utah. Privacy laws in these states give residents certain rights with respect to their personal data, when they take effect over the course of 2023. Those rights include:

• Right to Access Information. You have the right to access and obtain a copy of your personal data.
• Right to Request Deletion. You have the right to request that we delete personal data provided by or obtained about you.
• Right to Correct. You have the right to correct inaccuracies in your personal data.
• Right to Opt-Out of Targeted Advertising. You may ask us not to use or disclose your information for the purposes of targeting advertising to you based on your personal data obtained from your activity across different businesses, services, websites, etc.
• Right to Opt Out of Personal Information Sales. to third parties.

To submit a request to exercise your access, deletion, or correction privacy rights, please email us at privacy@orgorg.com with the subject line “Privacy Rights Request” and let us know in which state you live. Please see Section 11.b. for a description of how to exercise your right to opt-out of targeted advertising or sales.

Residents of Colorado, Connecticut, and Virginia may appeal a refusal to take action on a request by contacting us by email at privacy@orgorg.com.