Frequently Asked Questions
General & Pricing
What is OrgOrg?
OrgOrg is an integrated suite of productivity and culture tools for modern teams: people profiles, smart groups, go links, screen recorder, on-call rotations, surveys, recognition, and more. Teams use it as a directory, culture hub, and operational layer over their HRIS without juggling separate tools.
Was this helpful?How much does OrgOrg cost?
OrgOrg has a free plan that includes the full suite of apps. Paid plans add per-seat pricing for larger teams plus advanced administrative and security features. See the plans page for current tiers.
Was this helpful?What apps are included in OrgOrg?
OrgOrg ships with productivity apps (go links, new tab, screen recorder, task tracking, calendar sync, org chart, people profiles, smart groups, on-call, goals, IT asset management, data retention) and culture apps (peer feedback, engagement surveys, thanks, glossary, launch, rotato). New apps are added regularly and are included on every plan.
Was this helpful?What integrations does OrgOrg support?
OrgOrg integrates with Google Workspace (Gmail, Calendar, Directory), Slack, Gusto, and Rippling. People sync, calendar sync, and Slack notifications are first-class — most integrations take a few minutes to set up. See the connectors guide for setup steps.
Was this helpful?What size company is OrgOrg for?
OrgOrg works for teams from a handful of people to several hundred. Small teams use it as their main directory and culture hub; mid-size teams add it as an operational layer over their HRIS to keep people, links, and rituals in one place.
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Go Links
What is a go/ Link?
go/ links make it easy to get to the pages you use the most, or pages you want to share with others. It's a link shortener that is private to your organization. Create a go link starting with go/ on this page or using the OrgOrg Icon OrgOrg button in your browser toolbar, then anyone in your org can type the link name (org/link-name) into their Chrome address bar to open it.
Was this helpful?What if I want to use go/ links, but I do not want to create a branded new tab for members in the org?
Administrators can disable the new tab experience for members in their org on the new tab settings page in the admin control panel.
Was this helpful?What does it mean for a go/ link to be unlisted?
When a go/ link is unlisted, it will not be visible in any search results or in the go/ links directory to anyone other than the owner of the link. Note, anyone can still use the link if they know the name (similar to sharing a Google Doc to “Anyone with the Link”). Also, if someone tries to create a go/ link with the same name as a hidden link, they will be notified the name is already in use. This helps prevent accidentally stepping on an unlisted link. Note, in this context, the opposite of “unlisted” is “published”. Published links are discoverable to any member of the org via search and browse.
Was this helpful?What does it mean for a go/ link to be locked?
When a go/ link is locked, only the person who locked it is able to modify the name, url, or description. By default, all go/ links are editable by any member. In general, this creates a more collaborative experience for members of the org. Locking/Unlocking go/ links impacts who can edit them, whereas Publish/Unlist impacts who can see them in the directory and search for them.
Was this helpful?Can I import and export go/ links to OrgOrg?
Yes! OrgOrg supports bulk importing shortlinks via a .csv file for easily migrating from existing shortlink services, or bulk editing. OrgOrg also supports easily exporting go/ links to a .csv file.
Was this helpful?Can I add parameters or wildcard substitutions to my go/ links?
Yes! Let's say you wanted to create a go/ link to your favorite ticketing system, and wanted an easy way to jump straight to a ticket by id. You might create an go/ link go/ticket that redirects to the url https://ticket.com?id=${ticketId}. Now when you type go/ticket/123, OrgOrg will replace ${ticketId} with 123 and forward you to the url https://ticket.com?id=123. You can add one or more parameters anywhere in the url. Simply put the section of the url that should be parameterized in the format ${parameterHint} and then provide each parameter separated by a / when you use the go/ link.
One more example to help with this advanced feature. Let's say you have a dev environment and a production environment. The only difference is the subdomain for each environment. You could setup something like org/support to point to https://${environment}.domain.com/support. Then you can simply use the go/ link org/support/dev and OrgOrg will forward you to https://dev.domain.com/support.
Was this helpful?My go/ links don't work, and send me to a Google Search page.
In some rare instances, Chrome needs a little help to get go/ links to start working. If you are seeing a search result page instead of being redirected, visit https://go/ to get chrome to recognize you are using go/ links. From now on, you should be good to go. Just type go/ in the address bar and it should work as expected.
Was this helpful?Can I use go/ links without the Chrome Extension?
While the Chrome Extension is the best way to get the most value out of OrgOrg, we support using our go/ links by changing your browser's default search engine to OrgOrg.
Visit chrome://settings/searchEngines Click the Add button Name: OrgOrg Keyword: org URL: https://orgorg.com/s/%s Click Save Click the 3 dots and make Orgorg the default
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New Tab
What does the OrgOrg New Tab page show?
New Tab replaces your browser's blank new tab with a personalized dashboard: company news, upcoming meetings, go links, and team updates at a glance. Optional, controlled by each user.
Was this helpful?How do I customize my New Tab dashboard?
You can customize your New Tab dashboard by clicking the "Settings" icon in the top right of the New Tab page. From there, you can toggle specific widgets (like upcoming meetings, go links, or company news) on or off to suit your workflow.
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People & Directory
How does the OrgOrg org chart work?
Org Chart auto-builds a live, interactive org chart from your HRIS (Google Workspace, Gusto, or Rippling). See reporting structures, team trees, and skip-level relationships across the company without anyone updating slides.
Was this helpful?What are People Profiles in OrgOrg?
People Profiles are rich employee profiles with photos, bios, skills, working hours, pronouns, and personal interests. They help teammates discover and connect with each other across distributed and hybrid teams.
Was this helpful?What are Smart Groups in OrgOrg?
Smart Groups are auto-managed groups based on rules — for example, “everyone in Engineering reporting to a manager hired before 2024”. They sync to Google Groups, Slack channels, and other tools so memberships stay accurate as people join, change roles, and leave.
Was this helpful?How is my OrgOrg avatar set?
Upon login, OrgOrg will set your avatar to your Google Account profile picture. OrgOrg will automatically pick up changes to your Google Account profile picture if it changes.
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Productivity & Workflow
How does OrgOrg Calendar Sync work?
Calendar Sync keeps your Google Calendar aligned with OrgOrg. On-call shifts, scheduled rotations, time off, and team meetings appear automatically on the right calendars without manual entry.
Was this helpful?What is the OrgOrg Glossary?
Glossary is a shared dictionary of acronyms, project codenames, and tribal knowledge that lives where your team works. New hires can decode internal language without pinging someone, and edits propagate to everyone instantly.
Was this helpful?Does OrgOrg support OKRs and goal tracking?
Yes. Goals lets teams set and track OKRs and KPIs with automatic progress updates, alignment to company-level objectives, and built-in check-ins. Skip standalone OKR tools.
Was this helpful?Can I track laptops and equipment in OrgOrg?
Yes. IT Asset Management tracks laptops, monitors, software licenses, and equipment assignments. Onboard new hires with the right gear and reclaim assets when they leave.
Was this helpful?What is OrgOrg Launch used for?
Launch coordinates product launches and announcements: track tasks, target dates, stakeholders, and rollout milestones in one place so cross-functional teams ship together.
Was this helpful?Can I use OrgOrg for on-call rotations?
Yes. On-Call schedules rotations, sends Slack notifications when shifts change, and escalates incidents — a lightweight alternative to PagerDuty for teams that already use OrgOrg.
Was this helpful?Does OrgOrg have a screen recorder?
Yes. Screen Recorder captures async videos with screen, voice, and webcam — share updates, demos, and walkthroughs without scheduling another meeting. A lightweight alternative to Loom for internal sharing.
Was this helpful?Can I track tasks and projects in OrgOrg?
Yes. Task Tracking is lightweight project management for cross-functional work: visualize tasks, assign owners, set due dates, and keep teams in sync without the overhead of JIRA or Trello.
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Culture & Engagement
How do engagement surveys work in OrgOrg?
Engagement Surveys runs continuous (not annual) anonymous pulse surveys with trend tracking and benchmarks. Spot disengagement before it becomes turnover and act on signal in days, not quarters.
Was this helpful?Can I run 360 reviews and peer feedback with OrgOrg?
Yes. Peer Feedback supports continuous feedback (give and request anytime) plus structured 360 reviews on a cadence. Feedback history rolls up into growth and performance check-ins.
Was this helpful?How do I run an AMA or Q&A session in OrgOrg?
Question and Answer hosts structured AMAs and team Q&A sessions: collect questions in advance, upvote favorites, and answer live or async. Anonymous mode is supported.
Was this helpful?What is Rotato in OrgOrg?
Rotato runs automated pairings on a schedule — coffee chats, mentorship matches, onboarding buddies. Slack notifications announce each pairing and rotations re-run weekly or monthly.
Was this helpful?How does OrgOrg Thanks (peer recognition) work?
Thanks is public peer recognition: send a thank-you to a teammate, attach a value or category, and the recognition surfaces in Slack and on People Profiles. Builds the small culture moments that often get lost in chat.
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Security & Administration
Is my data secure with OrgOrg?
Yes. Credentials and sensitive data are encrypted with AES-256, access is governed by per-org role-based controls, and OrgOrg follows GDPR data-protection requirements. Full details are in the Trust Center, including the security and privacy pages.
Was this helpful?How do I get my team into OrgOrg?
Sign up with your Google Workspace account, then either invite people manually or enable auto-sync from Google Workspace, Gusto, or Rippling. Auto-sync keeps OrgOrg in step with your HRIS as people join, change roles, or leave — no double bookkeeping.
Was this helpful?How does OrgOrg handle data retention and deletion?
Admins set automated retention and deletion policies per data type through Data Retention: how long to keep messages, recordings, profile changes, and audit logs. Policies run automatically and every change is auditable.
Was this helpful?Can I auto sync my users so I do not have to mannually add each person in the org?
Yes! Any OrgOrg administrator with the ability to read their Google Workspace Directory can enable auto sync on the users page in the admin control panel. For the security and technical folks reading this, when you enable Auto Sync, OrgOrg will prompt the user for the incremental auth scope admin.directory.user.readonly. Once the scope is granted, OrgOrg will be able to sync users between Google Workspace and OrgOrg.
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